All .uk domains (apart from .gov.uk and .ac.uk) will have their WHOIS details checked periodically checked and verified directly by the domain registry Nominet under their "Data Quality Policy" against their own verification systems. Where WHOIS data is found to be inaccurate OR incomplete, Nominet will contact Velnet UK Ltd Limited as the Accredited Channel Registrar. It is then Velnet UK Ltd’s responsibility to ensure that the issue is resolved by liaising directly with the domain Registrant. When Velnet UK Ltd is notified of such an issue by Nominet, Velnet UK Ltd will contact the Registrant via the following methods:
Where the issue relates to an address verification query then Velnet UK Ltd shall require the existing Registrant to provide corrected data which we shall validate against Velnet UK Ltd’s own verification systems. If Velnet UK Ltd is unable to do this then Velnet UK Ltd would require documentary evidence from the Registrant that the address data is correct by requesting proof of address through providing a copy of a utility bill, credit card/bank statement, invoice, passport, driving licence or similar document. Once Velnet UK Ltd has verified the information that has been sent, Velnet UK Ltd shall make the required changes within 3 working days and then inform Nominet.
Where the issue relates to a registrant name/type verification query then Velnet UK Ltd shall require the existing Registrant to send through a signed request or where the Registrant is an organisation, should be signed by an Officer or Director of the organisation on the organisations letterhead paper, confirming on the correct Registrant details that should be set and supplying documentary evidence that the amended Registrant name is correct (i.e. proof of payment for the original domain registration/renewal or proof that the domain is used by the person/organisation via an associated website that uses the domain). Once Velnet UK Ltd has verified the information that has been sent, Velnet UK Ltd shall make the required changes within 3 working days and then inform Nominet.
If Velnet UK Ltd is unable to make contact with a Registrant by any of the above contact methods within 30 days of the first request being sent OR Velnet UK Ltd is unable to verify the data that has been returned to Velnet UK Ltd by the Registrant as per above requirements then under Nominet's Data Quality Policy, Velnet UK Ltd will suspend the domain name(s) which will mean any associated website/email will no longer function, until such time that Velnet UK Ltd has received a response and can successfully verify the data that has been sent. Any domain names that are in suspension cannot be renewed.
Nominet’s Data Quality Verification Policy can be viewed at following link: resource page here
Velnet.co.uk will charge you £9.99+VAT to renew an expiring domain name on our tag for two more years.
Prior to the expiry of a .UK domain registration we will notify the registered name holder by email that the domain registration is scheduled to expire. These notices will be sent at the following times:
First Notice – approximately 60 days prior to expiry
Second Notice – approximately 30 days prior to expiry
Third Notice - approximately 26 days prior to expiry
Fourth Notice – approximately 14 days prior to expiry
Final Notice – on expiry day if no renewal instructions have been received
If you allow your domain name to expire without renewal, we may notify Nominet that the domain name is no longer required.
You can terminate your domain name registration agreement with Velnet.co.uk at any time without any penalty provided you have paid any outstanding fees on your domain name registration service.
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By registering a .UK domain name with Velnet UK Ltd, you are agreeing to be bound by Nominet Dot UK Policy and our .UK domain terms and conditions